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Unblocking the decision when stalled at two

Posted 10/1/2008

Food manufacturer with high-profile brands

Background to organisation

The company had a global and critical distribution network with legacy supply chain management software.


The company hired an external specialist, whose specialism was improving supply chain processes more than selecting off-the-shelf software. After requirements definition, the selection progressed, but then stalled when down to two candidates.

Project approach

This was a short and specific contribution to suggest techniques to help the final choice: we acted as consultants-to-consultants. After reading background briefings, we held a single telephone call with the supply chain consultant. Martin Tate gathered further information on the context and consequently suggested refinements to the project process, especially a candidate scoring mechanism that was likely to be effective in these circumstances.


The project moved through final selection to contract. The ultimate client is installing the new off-the-shelf software.

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